In the automotive maintenance industry, a considerable number of employees have not gone through formal professional technical training. Many follow the way the former master took apprenticeships to learn to repair fur technology. The basic knowledge and maintenance basic knowledge are all poor. The understanding and absorption of new technologies, new materials, etc. for the maintenance of automobiles is slow, and maintenance technology standards are not implemented, and maintenance operations that do not follow the regulations often occur. Some can't accurately eliminate vehicle failures and even conduct maintenance operations in violation of regulations.

The supervisory departments of the industry are not adequate in management and supervision. First of all, the standardization and institutionalization of training work fell into place. Secondly, because of the lack of follow-up investigation and understanding methods for the maintenance process, it is difficult to confirm and grasp the quality of the repaired products.

Such as the maintenance card visa, maintenance companies only with the maintenance of factory certification to be handled, but this year whether to carry out secondary maintenance (possibly the owner is a false secondary maintenance factory certificate), maintenance quality, etc. Unknown number. The third is the ineffective supervision of a small number of unlicensed maintenance, super-level maintenance, and arbitrary charging of the maintenance business. This not only allows these law-breakers to seek profits for a short time, but also leaves hidden dangers for the quality of vehicle maintenance and disrupts the vehicle maintenance market. The fourth problem is that the auto parts market has not been included in the industry management category, and some counterfeit and inferior parts have been circulated in the auto parts market and flowed into the auto repair industry, which has laid the foundation for the quality of auto repair.

Establishing quality is the company's life-consciousness. It establishes the idea of ​​car owners as the focus of attention, solidifies quality assurance work, and enhances market competitiveness. First of all, we must master the technical standards and technical data concerning automobiles, and establish and improve various rules and regulations to regulate maintenance behavior. Second, establish vehicle maintenance technical archives and practitioners' personal technical files, record the details of repairs and repairs, actively create conditions, and use computers for file records and management in order to make inquiries. The third technical tracking service and return visit to the repaired vehicles provide technical support for the safe operation of the vehicle in time, understand all aspects of the vehicle maintenance and summarize the maintenance experience, so that the company's maintenance level and maintenance quality continue to increase, and then enhance The competitiveness of the company. In order to meet the needs of China's accession to the WTO, enterprises should strive to create conditions, establish a quality management system, and carry out quality system certification.

Taking the maintenance professional road maintenance industry in combination with its own actual situation and development plan, select one or several models as the main model, relying on manufacturers, to make in-depth understanding and mastery of the structure, performance, etc. of the vehicle. In the aspect of technical materials, special equipment and tool configuration, or technical training and technical mastery of practitioners, all will form strong advantages; after a period of exploration and tempering, collecting and sorting, the main problems that arise during maintenance, The regularity of failures and the elimination methods will form a set of systemic experience. In order to ensure the maintenance quality and lay a solid foundation, companies will enter a virtuous circle.

Adhering to the employment permit system, auto service industry employees must be licensed to work in various fields. 21 Training before taking up jobs All personnel engaged in the auto maintenance industry must participate in training. The type of work or work performed is different or the basis of personnel is different. The specific content of the training varies, but all must participate in the automobile maintenance industry in the relevant laws and regulations, maintenance technical standards, maintenance systems, production safety and other knowledge learning, and understand their own job responsibilities, pass the exam, issued to the post card, So that every practitioner has a good professional ethics, a high sense of responsibility and professionalism to join the auto repair industry.

Non-professional schools graduated from management staff. Should undergo more rigorous professional training, master the basic structure of the car, working principle and basic performance, maintenance of operating practices and safe operation; familiar with the process of car maintenance; understand the work of each type of work characteristics and mutual relations.

Non-professional school graduates engaged in inspection (test) workers. In addition to solving the contents that general managers should master, they should also focus on mastering the technical standards for vehicle maintenance, the structure and performance of the testing equipment, and the methods of use; the inspection methods for the quality of vehicle maintenance and the specific methods for achieving maintenance quality requirements. When necessary, it can guide the maintenance work to carry out maintenance operations.

Strengthen industry management Incorporate the industry management of auto parts operation market into the category of supervisory content so as to avoid the long-term existence of unsupervised phenomenon in the auto parts operation industry and disorderly competition. First of all, rationalize the distribution channels of the auto parts market and standardize the business behavior of auto parts operators. Followed by collecting some good quality and reasonable prices of auto parts manufacturer's information, to provide auto repair service industry auto parts technical advice or use basis. The third is to crack down on counterfeit auto parts market and crack down on counterfeit auto parts operators, to eliminate fake and shoddy auto parts into the auto maintenance business. Because the auto parts market industry management needs to have the appropriate expertise, if the use of counterfeit auto parts repair vehicles, can not guarantee the quality of vehicle maintenance, endless trouble. The responsibility for all disputes concerning the quality of vehicle maintenance caused by the use of counterfeit auto parts is borne by the user.

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