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Today, drones are increasingly used across a wide range of industries, from inspecting sewer systems to conducting maintenance checks in refinery facilities. For many drone pilots, protecting the privacy of their data is crucial. Whether it's safeguarding sensitive intellectual property or ensuring compliance with national security regulations, the security of the data collected by drones is always a top priority.
We understand how vital data security is to our users, and we believe transparency is key. Below is an overview of the comprehensive measures we’ve implemented to ensure the integrity and security of your data.
At the heart of our drones lies robust IT security. Since the launch of our first product, Elios 1, we've collaborated closely with organizations managing some of the most critical assets in terms of national security. Over half of the nuclear power plants in the United States rely on our technology to keep workers safe from hazardous environments. Additionally, we work with major global industrial giants, where confidentiality in data handling is paramount. Due to this, we integrate advanced IT security features directly into the core design of our drones.
Our technology is specifically developed for use in indoor environments with limited or no signal. This means our drones can operate entirely without relying on external signals like GPS or the internet. The only device connected to the drone is the Ground Control System (GCS). This design ensures that the drone can function safely and securely, even in areas with no external connectivity.
The data captured by the drone is stored exclusively on SD cards located on the drone itself. Operators can also choose to record a video of the tablet screen as a backup. These are the only two locations where data is stored—never online. After a flight, operators can remove the SD cards and upload the data to their computers. Throughout operation, neither the drone nor the GCS requires any connection beyond the two devices communicating with each other. None of our Unmanned Aerial Systems (UAS) components need to be connected to the internet, as updates can be done offline. The tablet, which is the only part capable of connecting to the internet, can have its internet capability permanently disabled before leaving our production facility.
The non-proprietary components include the cameras and the transmission system. Both the Elios 1 and Elios 2 models are equipped with a DJI Lightbridge 2 radio link. The GCS consists of a DJI controller and a Samsung tablet. The Cockpit app, installed on each GCS, communicates with the transmission system of the controller via an SDK provided by DJI. To activate the DJI SDK, a one-time internet connection is necessary to exchange a token with DJI’s IT infrastructure. This step occurs during our post-production testing process. Afterward, the Cockpit app, the controller, or the Elios drones will never need to interact with DJI’s IT infrastructure again.
Every component of our drones—from the drone design to the firmware, the app on the tablet, and the software on the computer—is developed in-house. We maintain full control over every aspect of our drones. There is no communication between our systems and third parties; the data collected with our technology remains solely with the operator.
The GCS comprises a Lightbridge 2 controller and a Samsung tablet. The uplink from the GCS is encrypted, making it nearly impossible for an external source to take control of the drone. The downlink is not encrypted, but it requires the receiver to be paired with the UAV to access it. Pairing can only be done by connecting a mobile phone or tablet (not the GCS tablet) with DJI Go to the GCS and initiating the pairing process manually on the drone. Accessing the downlink without a paired GCS is a highly complex task that would require an expert to physically tamper with the drone's hardware and build a custom sniffer device, all while being within the UAV's operational range.
The tablet is the sole component in our UAS that can connect to the internet. This happens only if the operator manually connects it to a Wi-Fi network. As mentioned earlier, we also offer the option to permanently disable the tablet’s internet access. In such cases, all updates must be performed offline.
The tablet is shipped with the Cockpit app pre-installed. If there’s a man-in-the-middle attack during the update process, the Cockpit app installation will fail automatically. The tablet connects to the GCU via a USB-C cable. Even if the tablet is connected to the internet, the Cockpit app does not share data with third parties. However, operators can choose to save screen recordings of the Cockpit app during flights as a backup in case the drone is lost or damaged mid-flight. In this scenario, if the tablet is compromised while connected to the internet, the recorded footage might be exposed to a security breach. Therefore, to ensure maximum security, we recommend disabling the tablet’s internet access permanently.
For offline drone management and updating, whether the tablet’s internet connection is disabled or has never been connected to a Wi-Fi network, the entire UAS can operate without ever needing an internet connection. In these cases, updates must be done offline. For the Cockpit app, operators need to download our APK from our server and update the app on a computer. If there are any concerns, operators can verify the APK’s integrity by running a checksum. For the drone firmware, it can be downloaded from our servers and installed using an SD card. Our software and firmware are distributed exclusively through our servers and are not available elsewhere. If there are doubts, operators can reach out to Flyability directly. In urgent situations, we can ship SD cards with the latest firmware version. All updates are coded and compiled in-house without involving third parties.
To upgrade Elios firmware:
Best practices for enhancing data security include keeping the drone and GCS secure while on-site. This involves storing SD cards separately from the drone and keeping the hardware locked in a transportation box. After downloading data to your computer, we recommend deleting all data from the Camera and Log SD cards. It’s also advisable to delete any backup footage on the tablet if this feature was enabled. Finally, we suggest keeping the transportation box locked with a padlock at all times.
For inspection service providers, we recommend entering client premises with empty SD cards and uploading data immediately after completing missions. This ensures that no client data remains on site. For operators in public safety roles, the drone can be flown without SD cards, allowing all data to remain on the tablet backup in the operator’s possession, should the drone be lost or confiscated during a mission.
Flyability only collects data when the drone is armed and the tablet on the GCS is connected to the internet. In these instances, we collect the unit ID, which is encrypted and readable only by Flyability, along with the flight time and firmware version. Users are informed of this and have the option to opt-out. Operators can also send logs to Flyability for debugging purposes, though this is entirely optional.
For more detailed information, please refer to our User Manual. Specific details are available in the About Panel and Privacy Settings chapters.
We strive to provide our clients with the tools they need to adopt and expand their use of our technology. We actively collaborate with clients’ IT departments to address any concerns. If you need support or further information, please don’t hesitate to reach out.